Listen to leading professors and gain actionable insights based on peer-reviewed scientific studies published in the Journal of Marketing.
Date: October 14, 2020
Time: 1:00 PM – 2:00 PM (Eastern)
“Managing Marketing Agility”
Changes in the way customers shop, accompanied by an explosion of customer touchpoints and fast-changing competitive and technological dynamics, have led to an increased emphasis on agile marketing. This Journal of Marketing article investigates the emerging practice of marketing agility. Leveraging a review of the academic literature and in-depth interviews with practicing marketers, it reviews the essential features of marketing agility, when it can help and hurt, and technology, organizational, leadership, team, and employee factors that improve or interfere with its execution in organizations.
Presented by Kartik Kalaignanam (University of South Carolina) and Tarun Kushwaha (George Mason University). Other authors: Kapil Tuli (Singapore Management University), David Gal (University of Illinois-Chicago), and Leonard Lee (National University of Singapore Business School).
“Managing Digital Advertising Inefficiencies”
Digital advertising revenues grew from nothing to $108 billion in 25 years, eclipsing all traditional advertising media combined. Yet there are indicators that unregulated markets for digital advertising have experienced some problems. The E.U. fined Google more than $9 billion in three antitrust cases and the U.S. Federal Trade Commission fined Facebook $5 billion after it broke a 2012 Consent Order. Prominent politicians have criticized the industry and proposed structural reforms. New privacy laws mandate transparency and consent requirements for data-driven advertising and user identification practices. A new Journal of Marketing article seeks to help marketers and policymakers understand four pervasive issues in digital advertising markets and how they impact market efficiency. Authors will discuss problems associated with advertising effect measurement, organizational inefficiencies in advertising, ad blocking, and ad fraud and solutions for marketers.
Presented by Ken Wilbur (UC-San Diego) and Zsolt Katona (UC-Berkeley). Other authors: Brett R. Gordon (Northwestern University), Kinshuk Jerath (Columbia University), Sridhar Narayanan (Stanford University), and Jiwoong Shin (Yale University).
Christine Moorman, Editor-in-Chief, Journal of Marketing, and John A. Deighton, Harold M. Brierley Professor of Business Administration, Emeritus, Harvard Business School
Webinars On Demand
- Generating Content Increases Enjoyment by Immersing Consumers and Accelerating Perceived Time
- 9/23/2020 | There’s a common notion that in order to truly enjoy a live event, an eventgoer should put their phone away and live in the moment. But is this actually true?
- Do Spoilers Really Spoil? Measuring the Effect of Spoiler Reviews on Box Office Revenue
- 9/23/2020 | The film industry tends to discourage spoilers in movie reviews, but this study finds that spoiler reviews actually have a positive effect on box office revenue.
- When Does Corporate Social Irresponsibility Become News? Evidence from More than 1,000 Brand Transgressions Across Five Countries
- 7/15/2020 | Media outlets do not report corporate misconduct consistently and independently; instead, media are influenced by their own interests, including advertising revenues paid by offending companies.
- Does Company Sociopolitical Activism Influence Company Performance?
- 7/15/2020 | The authors analyze 293 corporate sociopolitical activism events to understand the impact on the firm’s stock market performance.
- The Customer Experience Secrets of Leisure Brands
- 5/27/2020 | The world’s top leisure brands have built empires by creating sticky journeys that keep customers as engaged as possible.
- Branding Cultural Products in International Markets
- 5/27/2020 | Reframing a brand name in overseas markets may be necessary if it is culturally distant to foreign consumers.
- Business-to-Business E-Negotiations and Influence Tactics
- 3/18/2020 | In B2B e-sales, increasing buyer attention by 30% increases the likelihood of a contract award sevenfold.
- Personalized Cancer Outreach Saves Both Lives and Money
- 3/18/2020 | A JM study demonstrates that using machine learning to personalize marketing to cancer patients can improve ROI by 74%-96%.
- Creating Boundary-Breaking, Marketing-Relevant Consumer Research
- 1/22/2020 | How can marketing researchers create boundary-breaking consumer research that has impact beyond a narrow set of marketing academics?
- Using Text for Marketing Insight
- 10/29/2019 | How can marketing managers and academics best use textual data to derive marketing insight?
- How Marketer-Generated Content Can Drive Customer Engagement
- 9/11/2019 | Can event marketers effectively engage customers and enhance the sentiment of customers’ social media contributions even after a poor event performance?
- How to Sell to Barricaded Buyers in B2G and B2B Settings
- 9/11/2019 | Suppliers are only allowed limited contact with their buying team once their requests for proposals (RFPs) hit the streets. How can suppliers effectively sell to buyers who are sheltered by these barricades?
- Brand Coolness
- 8/7/2019 | This presentation offers insights on the key qualities of brand coolness and how it can be measured and managed by companies.
- How to Drive Better Engagement From Sponsored Blogging
- 8/7/2019 | This presentation offers insights on steps companies can take to increase the effectiveness of sponsored blogging campaigns.
- The Hidden Secrets of Creating a Viral YouTube Ad
- 6/7/2019 | Using results from the ads of 109 top brands, measures of emotion, and over 60 ad characteristics, this webinar offers insight into which ads go viral and why.
- The Common Wisdom About Marketing Cocreated Innovations Is Wrong
- 6/7/2019 | While adopted by nearly 78% of companies, cocreation has yielded disappointing results to date. This webinar offers insights into why some cocreated products succeed and others fail – focusing on marketing communications as a lever that can help drive success.
- 5 Ways to Reduce Consumption and Slow Climate Change
- 5/2/2019 | Recent climate reports indicate we are fast spoiling our natural environment, which will have consequences for this and future generations. This webinar provides a framework driven by psychological research to help marketers, policy makers, and sustainability leaders guide consumers to more sustainable behaviors.
- How to Extinguish an Online Brand Firestorm
- 5/2/2019 | More than 65 million firms leverage online brand communities, but these communities are vulnerable to online firestorms and negative electronic word of mouth (eWOM). This webinar provides online community managers with advice regarding the conditions that make eWOM go viral and how to detect and prevent online firestorms.
- Lost in a Universe of Markets: Toward a Theory of Market Scoping for Early-Stage Technologies
- 3/7/2019 | Venture capitalists are constantly looking for new startups to invest in, and research labs are their hunting grounds. This Journal of Marketing study explores the process of market scoping for early-stage technologies—a critical but underexplored marketing challenge of science commercialization.
- Paywalls: Monetizing Online Content
- 3/7/2019 | These researchers examined the New York Times‘ paywall implementation to study how paywalls are deployed, how they impact engagement, and what effect they have on offline (print) subscriptions.
- Does It Pay to Be Real? Understanding Authenticity in TV Advertising
- 2/7/2019 | Researchers analyzed 323 television ads across 67 brands and four years to measure the impact of authenticity on the sales of fast-moving consumer goods (FMCG).
- Does a Customer on the Board of Directors Affect Business-to-Business Firm Performance?
- 2/7/2019 | A Journal of Marketing article examines the little-studied practice of putting a customer on a board of directors to determine whether it positively or negatively impacts firm performance.
- Selling the Premium in Freemium
- 12/6/2018 | When done right, the freemium business model can help drive massive traffic to companies’ websites, provide a “try before you buy” experience that overcomes user resistance to paying, and convert free users to paying customers.
- How Consumers’ Political Ideology and Status-Maintenance Goals Interact to Shape Their Desire for Luxury Goods
- 12/6/2018 | Is there such a thing as Rolex Republicans? A new study in the Journal of Marketing decidedly says yes.
- When and How Board Members with Marketing Experience Facilitate Firm Growth
- 10/4/2018 | Companies looking to accelerate growth should appoint senior marketers to their boards. New research explains how companies can take advantage of marketing experience.
- Why the Future of Online Shopping Is Multi-Device, Not Mobile
- 10/4/2018 | Find out why marketers and businesses should encourage multidevice shopping with tools such as cross-device shopping carts.
- In-Store Mobile Phone Use and Customer Shopping Behavior
- 8/2/2018 | An international research team reports on the impact of mobile phone use on in-store behavior and spending.
- Optimizing Video Content for Views and Sales
- 8/2/2018 | A breakthrough analytics-based methodology to help marketers edit trailers for online movies.
Go to the Journal of Marketing