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Decision Sciences, 53(1)
American Economic Review, 112(3)
Service Industries Journal, 42(3/4)
Service Business, 16(1)
Journal of Strategic Marketing, 30(1)
Journal of Service Management, 33(2)
Journal of Research in Interactive Marketing, 16(1)
Journal of Promotion Management, 28(3)
Journal of Political Economy, 130(3)
Journal of International Business Studies, 53(2)
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