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What Marketers Should Know About AI in 2020

Julian Zeng

There’s a lot to look forward to in the new year—including all the ways artificial intelligence will affect your job and your business

Part of The Year Ahead 2020 special web issue


Download the full 2020 AI Predictions infographic


Julian Zeng is assistant managing editor at the American Marketing Association. He may be reached at jzeng@ama.org.