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How Well Does Consumer-Based Brand Equity Align with Sales-Based Brand Equity and Marketing Mix Response?

How Well Does Consumer-Based Brand Equity Align with Sales-Based Brand Equity and Marketing Mix Response?

Hannes Datta, Kusum L. Ailawadi and Harald van Heerde

JM Insights in the Classroom

Teaching Insights

Insight Slide 1: What is brand equity and how can it be measured?
Insight Slide 2: Does consumer-based brand equity align well with sales-based brand equity?

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Related Marketing Courses
Brand Management; Principles of Marketing, Core Marketing, Introduction to Marketing Management

Full Citation: ​
Datta, Hannes, Kusum Ailawadi, and Harald J. van Heerde (2017), “How Well Does Consumer-Based Brand Equity Align with Sales-Based Brand Equity and Marketing Mix Response?,” Journal of Marketing, 81 (3), 1-20.

Article Abstract
Brand equity is the differential preference and response to marketing effort that a product obtains because of its brand identification. Brand equity can be measured using either consumer perceptions or sales. Consumer-based brand equity (CBBE) measures what consumers think and feel about the brand, whereas sales-based brand equity (SBBE) is the brand intercept in a choice or market share model. This article studies the extent to which CBBE manifests itself in SBBE and marketing-mix response using ten years of IRI scanner and Brand Asset Valuator data for 290 brands spanning 25 packaged good categories. The authors uncover a fairly strong positive association of SBBE with three dimensions of CBBE—relevance, esteem, and knowledge—but a slight negative correspondence with the fourth dimension, energized differentiation. They also reveal new insights on the category characteristics that moderate the CBBE–SBBE relationship and document a more nuanced association of the CBBE dimensions with response to the major marketing-mix variables than heretofore assumed. The authors discuss implications for academic researchers who predict and test the impact of brand equity, for market researchers who measure it, and for marketers who want to translate their brand equity into marketplace success.

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Special thanks to Kelley Gullo and Holly Howe, Ph.D. candidates at Duke University, for their support in working with authors on submissions to this program. 

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Hannes Datta is Associate Professor of Marketing, Tilburg University, The Netherlands.

Kusum L. Ailawadi is Charles Jordan 1911 TU’12 Professor of Marketing, Dartmouth College, USA.

Harald J. van Heerde is Research Professor of Marketing, University of New South Wales, Australia.