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Course Overview

A successful manager understands managing people, including motivating workers and coordinating their activities. This course will explain how the goals, empowerment and measurement system of management can be employed and how organization structures differ. You will also learn about the difficulty of discipline while trying to maintain productivity and momentum.

Skill Level: Beginner

Key Takeaways

  • Discuss the role of emotional intelligence (EI) in managing
  • Discover the different factors that motivate workers and how a manager can use them to improve employee performance
  • Identify the defining characteristics, benefits and unique challenges of empowered teams
  • Explain how coaching employees is a vital part of managing in any organization
  • Discuss the challenges of discipline and how a manager should deal with such situations

Learning Format

This self-paced course features a mobile-friendly mix of videos, real-world case studies and games. You’ll also have access to a subject matter expert in case you have questions along the way.



You will leave to make this purchase.

This course is hosted by our approved learning partner, MindEdge. You’ll be sent to their site to purchase this training, and their customer service team can answer any additional questions you have about the course. As an official partner, the AMA may receive compensation for your enrollment.