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Course Overview

Successful managers know the importance of building strong relationships with their team members. This online certificate program equips new and experienced managers with the skills and resources necessary to foster strong connections, lead change and resolve potential conflicts. Managers will learn practical ways to better coach and motivate their teams, whether operating in an in-person office or remote work setting. The courses in this certificate include:

  • Leading and Managing Change
  • Introduction to Negotiations
  • Time Management
  • Managing People
  • Handling Difficult Employee Behavior
  • Communicating Collaboratively
  • Emotional Intelligence for Managers
  • Managing Remote Employees
  • Introduction to Management
  • HR Fundamentals for Managers

Skill level: Beginner

Learning Format

Through interactive exercises, videos, self-assessments, and case studies, the self-paced courses included in this certificate provide opportunities to practice and apply key management skills.

Prove your skills! When you finish this course, you’ll get a certificate of completion to show your current boss and future employers your commitment to keeping your knowledge up-to-date.



You will leave to make this purchase.

This course is hosted by our approved learning partner, MindEdge. You’ll be sent to their site to purchase this training, and their customer service team can answer any additional questions you have about the course. As an official partner, the AMA may receive compensation for your enrollment.