Managers who lead and manage through coaching–providing encouragement, feedback, and support–are more successful in “working through others.”
This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.
What You’ll Learn
- How coaching employees is a vital part of managing in any organization
- Managerial coaching, executive coaching, and personal coaching differences
- Triggers for coaching and recognize characteristics of coachability
- The five-step coaching process
- The SMART technique of goal setting
- The USED and GROW models for coaching
- Monitoring and follow-up coaching process
- Differences between mentoring and coaching
AMA Members Get the Best Pricing
Not only do members get discounts on training like this, but they also receive exclusive content, downloadable tools, unlimited access to AMA Journals, membership in networking communities and more.
Are you an AMA Professional Certified Marketer®️? This training is worth 3 Continuing Education Unit (CEU)s to maintain your PCM®️ certification.
On-Demand Course Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed.
About Our Learning Partner
This course is hosted by our approved learning partner, MindEdge, whose mission is focused on helping adults learn the fundamentals and master the skills needed to succeed personally and professionally.