About the Course
Being able to communicate clearly and collaborate effectively are vital skills. This course shares strategies and skills for enhancing your communication and collaboration in the workplace.
You will learn practical approaches to communicating in the workplace, including how to develop a clear message, how to tailor your message to suit your purpose, and how to handle potential communication challenges.
The course also explores ways to collaborate in a team setting. You will learn to recognize how teams come together and make decisions, how to build a good team and empower its members, how to resolve conflicts, and how to jumpstart the team’s creativity.
What You’ll Learn
- Define “communication,” and explain why effective communication is important in the workplace
- Distinguish between push communications and pull communications, and explain the different elements of a communications model
- List the major characteristics of effective communication and describe how to use them
- Formulate a clear primary message and develop appropriate secondary messages to support it
- Distinguish between “communicating up” and “communicating down,” and demonstrate your ability to do each effectively
- Practice active listening
AMA Members Get the Best Pricing
Not only do members get discounts on training like this, but they also receive exclusive content, downloadable tools, unlimited access to AMA Journals, membership in networking communities and more.
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Master communication for professional success through clear writing and impactful presentations.
Are you an AMA Professional Certified Marketer®️? This training is worth 4 Continuing Education Unit (CEU)s to maintain your PCM®️ certification.
On-Demand Course Refund Policy: You may request a refund up to 7 days from the purchase date. The registration fee will only be refunded if less than 10% of each course has been completed.