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MicroVideo: How to Fix a Communication Error

Be prepared to repair the damage caused by communications problems with this valuable, expert advice. Know what to do next to make things right if your company has unintentionally offended employees or clients by something you’ve said — or failed to say — in your corporate communications.

Length: 1:16

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This video is part of our larger DEI MicroVideo Library for AMA members. It’s full of 1-5 minute videos, curated by The Diversity Movement, to help you learn best practices for inclusion, leadership, allyship and more.

As the Preferred Diversity Resource Partner for the American Marketing Association, The Diversity Movement is providing marketers the tools and training to help them be more inclusive and genuinely engage with diverse customer groups to grow in the modern marketplace.