Archive
Category: Special Interest
J Con Satisfaction Dissatisfaction
Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 34(1)
tocUsing Questionnaire Screeners
How to Use Screeners to improve Data Quality from Online Services, Zoom presentation with hosts Aaron Arndt, John Ford and Barry Babin, 23 Feb 2022
eventsSERVSIG Lovelock Award
The AMA's Service SIG calls for nominations for the 2022 Christopher Lovelock Career Contribution Award; Deadline 31 Jan 2022
awardsSERVSIG Emerging Service Scholar Award
The AMA Service SIG seeks nominations; Deadline 31 Jan 2022
awards