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Voice of the Customer System RFP Template

Use this tool to help you design a request for proposal (RFP) for a voice of the customer (VoC) platform.

  • Estimated time required: 1 hour
  • Skills required: RFP writing

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AMA Customer Engagement Playbook

Customer Engagement Playbook

This tool can be used alone, but it’s also part of the comprehensive Customer Engagement Playbook. It provides organizational step-by-step instructions while also helping you utilize more than 20 downloadable tools from the popular AMA Marketer’s Toolkit library.

This tool is powered by Demand Metric.