Best Services Article
Dennis Herhausen, Oliver Emrich, Dhruv Grewal, Petra Kipfelsberger and Marcus Schoegel have won the 2020 AMA SERVSIG Best Article in Services Award
awardsArchive
Category: Service
SERVSIG Emerging Scholar Award
The AMA's Service SIG and the University of Porto have chosen Lena Steinhoff as the 2021 Emerging Service Scholar Award
awardsBest Service Dissertation
The AMA's Service SIG and the University of Maastricht have given Larissa Becker the 2021 Best Dissertation Award in Service Research
awardsThe Role of Frontline Employees
In the Wake of Robotics, Artificial intelligence and Other Novel Technologies, Special issue of the Journal of Marketing Theory and Practice; Deadline 30 Jan 2022
calls-journalsEmerging Digital Technologies and Professional Services
Current and Future Research Agenda, Special issue of the Journal of Service Theory and Practice; Deadline 23 April 2022
calls-journalsOFR Awards
The Organizational Frontlines Interest Group's Young Scholars Research Competition; Deadline 15 Nov 2021
awardsPhysical Context
The Effect of the Physical Context on Customer Experience, Special issue of the Journal of Service Management; Deadline 1 Apr 2022
calls-journals