Navigating Health Care Services: Experiences of Women With Chronic Reproductive Health Conditions

Presented by: Edna G. Ndichu, Whitworth University and Shikha Upadhyaya, California State University

This study draws on extant consumer research on intersectionality to examine gendered health disparities in health services contexts in a bid to understand different ways consumers navigate exclusionary and sometimes dismissive service practices while maintaining their voices and sense of self.

Attached Media

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