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International Journal of Tourism Research, 9(4)
International Marketing Review, 24(4)
Journal of Business Ethics, 74(1)
Journal of Marketing Research, 44(3)
Journal of Travel and Tourism Marketing, 21(2/3)
Managing Service Quality, 17(4)
Marketing Science, 26(3)
Service Industries Journal, 27(5)
Services Marketing Quarterly, 29(1)
Strategy & Leadership, 35(4)
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