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Journal of Services Marketing, 38(8)
Psychometrika, 89(4)
Quantitative Marketing and Economics, 22(4)
Review of Marketing Science, 22(1)
Service Business, 18(3/4)
Asia Pacific Journal of Marketing and Logistics, 36(10)
Decision Sciences, 55(5)
European Journal of Marketing, 58(7)
European Journal of Marketing, 58(8)
European Journal of Marketing, 58(9)
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