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Journal of Service Management, 36(2)
Marketing Intelligence & Planning, 43(3)
Psychological Bulletin, 151(3)
Psychology & Marketing, 42(5)
Service Industries Journal, 45(5/6)
Services Marketing Quarterly, 46(1/2)
Strategic Management Journal, 46(5)
American Economic Review, 115(4)
Applied Marketing Analytics, 10(4)
Econometrica, 93(2)
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