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Journal of Public Policy & Marketing, 45(1)
Journal of Retailing and Consumer Services, 89(B)
Journal of Service Management, 36(5)
Journal of Service Theory and Practice, 35(6)
Journal of Service Theory and Practice, 35(7)
Journal of Services Marketing, 39(9)
Marketing Intelligence & Planning, 43(8)
Organizational Research Methods, 29(1)
Recherche et Applications en Marketing, 40(4)
Academy of Management Journal, 68(6)
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