Archive
Category: Special Interest
Venky Joins the MASB
The Marketing Accountability Standards Board is proud to announce that its new Advisory Council Chair is Venkatesh “Venky” Shankar
dialogSmart Service Failure-Recovery
Special issue of the Journal of Service Research (Deadline 1 Aug 2023) and Pre-Frontiers Workshop; (Deadline 15 Mar 2023)
revisitsService Innovation
Technology-Enabled Service Innovation for Tomorrow’s Society, Special issue of California Management Review; Deadline 28 Feb 2023
revisits