What will your customers expect in 2020? Recent research shows what we all know – customer expectations are soaring. The question is, “Are you prepared?”
Join us for this webcast to learn about Customers 2020 – an insightful, thought-provoking study that focuses on B-to-B customers of the future. We’ll feature a summary of the findings and provide advice to help marketers and customer experience professionals chart their customer experience strategies into the next decade.
Bonus! In addition to hearing a summary, webcast attendees will be able to download a complimentary copy of the 38-page report, Customers 2020. What’s more, you’ll be invited to participate in the next phase of our research and will receive a complimentary copy of our next report when it comes out in September.