Webcast FAQ

Have a question about our webcast program?  Listed below are some of the most frequently asked questions.  If you need further assistance, please contact us at webcast@ama.org

What if I can’t attend a live webcast?

As long as you register for a webcast, you will automatically receive a follow-up e-mail containing a link to the webcast recording.

On-demand versions of live webcasts are available in the AMA webcast library for at least one year.  However, four weeks after the live presentation date, the webcast are behind the Member's Only gate and may only be accessed by AMA Members.  Learn more about becoming an AMA Member.

I signed up for a webcast, but did not receive instructions. How can I attend?

Make sure to check your Junk Folder in your email client for the message. The confirmation email can end up there so we recommend you check it first.

If you cannot find the confirmation after checking your junk folder, please send an email to webcast@ama.org for further assistance.

What kind of technical equipment do I need to attend a webcast?

We use the ReadyTalk platform for most webcasts. For optimal performance, we recommend the following system configurations:  

Operating System​ ​Supported Browsers ​Software ​Mobile
Microsoft Windows
XP (Service pack 3), Vista, 7 & * (32 and 64 bit)
​Internet Explore (7.0+)
Firefox (9+)
Google Chrome

 

Flash 11+
OR
Java 1.7+ ​ ​

​To join a meeeting from an Apple iPad, iOS 4.3+ and the ReadyTalk Mobile app are required.*

Recordings can be played from Apple and Android devices. 

​Linux
2.6+ kernel; 32 and 64 bit; x86 CPU required
​Firefox (9+)
Google Chrome
​Apple Macintosh
OSX 10.6+
(Intel-bassed processors)
​Firefox (9+)
Safari (5.0+)
Google Chrome

 *For help downloading the ReadyTalk mobile or iPad app, please go their mobile services help page.

If you have more questions about the ReadyTalk platform, their customer care team is available 24/7 at 800.843.9166 or at http://www.readytalk.com/contact.

Can I get a copy of the slides presented during the webcast?

The sharing of presentation slides is at the discretion of the webcast speaker.  If slides are shared, it will be one of the following ways:

  • They will be sent to you in a follow-up email from the AMA.
  • They will be sent to you in a follow -up email from the speaker or their company.
  • A link will be provided where you can download the slides.
  • An email address will be provided so you can email the webcast sponsor directly to request the presentation.

Copies of the presentation are not distributed prior to the webcast.

How can I listen to a webcast?

Most of our LIVE webcasts offer both a Broadcast Audio and a telephone option. If you are on a computer, the audio will stream automatically through your computer speakers. For best results, make sure you are on a wired connection and only logged into the webcast one time.

If you prefer to use a telephone to access the webcast audio, a toll-free number will be included on the confirmation email you receive when you register. It will also be displayed on the title slide of the webcast.

If you access the recording of a live webcast, the sound will only be available through your computer speakers. There is no telephone option for webcast recording playbacks.

How can I become a speaker on an AMA webcast?

To learn more about sponsored webcasts, download our media kit

For consideration on becoming a speaker on on Member's Only, LeadOn or Career Resource Center webcasts, send your bio and session proposal to webcast@ama.org.

Any additional questions or comments?  Please contact Catherine Eck at ceck@ama.org​ 

 
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