4 Ways to Use Online Reviews to Drive Patient Volumes

Date: On Demand CST

Presented by: American Marketing Association

Key Takeaways
  • Drive more walk-ins and admissions through positive patient feedback
  • Build review volume for all your locations to help providers rank higher in search
  • Respond to reviews in a HIPAA-compliant manner
  • Give your organization insights to improve patient experience


Online reviews are becoming a critical tool for healthcare providers to monitor and leverage. Reviews are influencing where consumers decide to seek care. Recent research found that more than two-thirds of consumers choose one provider over another based on ratings and reviews. 

In this session, you'll learn how to use what patients are saying about you online to increase patient volumes and improve quality of care.

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