Cornell Hosp Quart


Cornell Hospitality Quarterly, 64(2)


Service Innovation and Emerging Technologies in Tourism and Hospitality
Kevin Kam Fung So and Xiang (Robert) Li [Publisher] [Google Scholar]

Mapping Service Innovation Research in Hospitality and Tourism: An Integrative Bibliometric Analysis and Research Agenda
Kevin Kam Fung So, Hyunsu Kim, Yueying He, and Xiang (Robert) Li [Publisher] [Google Scholar]

Toward Holistic Experience-Oriented Service Innovation: Co-Creating Sustainable Value With Customers and Society
Jay Kandampully, Anil Bilgihan, Allard C. R. Van Riel, and Anuj Sharma [Publisher] [Google Scholar]

When a Robot Makes Your Dinner: A Comparative Analysis of Product Level and Customer Experience Between the U.S. and Chinese Robotic Restaurants
Emily Ma, Yafang Bao, Leijun Huang, Danni Wang, and Misun (Sunny) Kim [Publisher] [Google Scholar]

Implicit and Explicit Attitudes Toward Service Robots in the Hospitality Industry: Gender Differences
Kwang-Ho Lee and Chih-Lun Alan Yen [Publisher] [Google Scholar]

Does Virtual Reality Trigger Visits and Booking Holiday Travel Packages?
Enrique Bigne and Patricio Maturana [Publisher] [Google Scholar]

The Impact of Tourist–Robot Interaction on Tourist Engagement in the Hospitality Industry: A Mixed-Method Study
Shujie Fang, Xiaoyun Han, and Shuping Chen [Publisher] [Google Scholar]

Privacy or Security: Does It Matter for Continued Use Intention of Travel Applications?
Kijung Choi, Ying Wang, Beverley A. Sparks, and Sejung Marina Choi [Publisher] [Google Scholar]