J Hosp Mar Man


Journal of Hospitality Marketing & Management, 32(4)


Diversity, equity and inclusion in hospitality: Value centered leadership as a conduit for change
Dogan Gursoy & Thomas Maier [Publisher] [Google Scholar]

Emerging dimensions of blockchain application in tourism and hospitality sector: a systematic literature review
Preeti Jain, Rajesh Kr. Singh, Ruchi Mishra & Nripendra P. Rana [Publisher] [Google Scholar]

Corporate social responsibility authenticity as an antecedent to customer citizenship behavior: evidence from hospitality industry in Taiwan
Dung Minh Nguyen & Yen-Ting Helena Chiu [Publisher] [Google Scholar]

Antecedents of proactive customer service performance in hospitality: a meta-analysis
Zhen Yan, Zuraina Dato Mansor & Wei Chong Choo [Publisher] [Google Scholar]

Religious beliefs and food waste prevention practices: mechanisms of divine and environmental awareness
Chih-Ching Teng, Yao-Chin Wang, Ya-Jen Cheng & Shu-Ning Wang [Publisher] [Google Scholar]

A social exchange perspective on boosting customer loyalty through culturally competent servers
Aaron Hsiao, Emily (Jintao) Ma, Anita Manfreda, Mandi Baker & Jingjing Xu [Publisher] [Google Scholar]