INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs

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https://www.emerald.com/insight/publication/issn/2055-6225/vol/33/iss/2

Special issue: Emerging digital technologies and professional services – Current and future research agenda

Guest editors: Piyush Sharma, Wa Kimmy Chan, Russel Kingshott

Guest editorial: Emerging digital technologies and professional services: current and future research agenda
—Piyush Sharma, Wa Kimmy Chan, Russel Kingshott [Google Scholar]

When and how digital platforms empower professional services firms: an agility perspective
—Yulong (David) Liu, Henry F.L. Chung, Zuopeng (Justin) Zhang, Mian Wu [Google Scholar]

Improving KIBS performance using digital transformation: study based on the theory of resources and capabilities
—Jorge Alberto Marino-Romero, Pedro R. Palos-Sanchez, Félix Velicia-Martin [Google Scholar]

Flourishing digital technology in professional services firms: multidisciplinary perspectives in India
—Ansumalini Panda, Srinivas Subbarao Pasumarti, Suvarna Hiremath [Google Scholar]

Difficulties to digitalize: ambidexterity challenges in law firms
—Charlotta Kronblad, Johanna E. Pregmark, Rita Berggren [Google Scholar]

Digitalization processes in small professional service firms: drivers, barriers and emerging organisational tensions
—Silvio Cardinali, Alessandro Pagano, Elisa Carloni, Marta Giovannetti, Lorenzo Governatori [Google Scholar]

I see myself in my leader: transformational leadership and its impact on employees’ technology-mediated knowledge sharing in professional service firms
—Mai Nguyen [Google Scholar]

Finding a fit between CXO’s experience and AI usage in CXO decision-making: evidence from knowledge-intensive professional service firms
—Poojitha Kondapaka, Sayantan Khanra, Ashish Malik, Muneza Kagzi, Kannan Hemachandran [Google Scholar]

The writing is on the wall: predicting customers’ evaluation of customer-firm interactions using computerized text analysis
—Caitlin Ferreira, Jeandri Robertson, Raeesah Chohan, Leyland Pitt, Tim Foster [Google Scholar]