J Hosp Mar Man


Journal of Hospitality Marketing & Management, 32(3)


Developing customer-based brand equity from both employee and customer perspectives
Chih-Hsing Liu, Wen-Pei Lin, Yu-Hung Lu & Yi-Jhan Huang [Publisher] [Google Scholar]

Residents’ entrepreneurship motives, attitude, and behavioral intention toward the meal-sharing economy
Onur Cuneyt Kahraman, Ibrahim Cifci & Sunil Tiwari [Publisher] [Google Scholar]

Influence of customer value mind-set on affective and behavioral service outcomes: role of the scope and scale of service offerings at various touchpoints
Dan Jin, Robin B. DiPietro, Kawon (Kathy) Kim, Fang Meng & Edwin N. Torries [Publisher] [Google Scholar]

Webcare salience and consumer engagement: The moderating effects of webcare valence, conversational human voice and response time
Keyoor Purani & Krishnan Jeesha [Publisher] [Google Scholar]

Online tourism experiences: exploring digital and human dimensions in in-remote destination visits
Cecilia Pasquinelli, Mariapina Trunfio, Gabriella Punziano & Giacomo Del Chiappa [Publisher] [Google Scholar]

Understanding hospitality service aesthetics through the lens of aesthetic theory
Ipkin Anthony Wong, Yim King Penny Wan & Danni Sun [Publisher] [Google Scholar]