ICServ 2023


8th International Conference of Serviceology, Tokyo, 14-16 Sep 2023; Deadline 31 Mar

POSTING TYPE: Calls: Conferences

Author: Masato Shoji

Call for submissions

ICServ 2023 Re-connection & New-connection for Sustainable Growth
September 14-16, 2023
Tokyo Institute of Technology, Tokyo, Japan

The Society for Serviceology will hold the 8th International Conference of Serviceology 2023 (ICServ2023) on September 14-16, 2023 in Tokyo, Japan. Under the conference theme “Re-connection & New-connection for Sustainable Growth,” we encourage your high-quality contribution submissions relating on “Science of Service” which improve our understanding of service and its impact to life, business, and society.


ICServ 2023 welcomes studies on the following subjects, but not limited to

  • Sustainability and Service System
  • Service-led Growth of Society and Economy
  • Service Engineering & Technology
  • Service Innovation
  • Service Marketing & Management
  • Human Aspects in Service
  • Industry Practices
  • Service Capability
  • Service Design
  • Service Digitalization
  • Service Disruption
  • Service Ecosystem and Value Co-Creation
  • Service Culture
  • Servitization / Product-Service Systems

Important dates

  • March 31, 2023 Abstract submission (500 words max)
  • April 28, 2023 Author Notification
  • June 15, 2023 Camera-ready paper submission (extended abstract, not mandatory)

How to submit

Check the website: https://icserv2023.serviceology.org/