INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs

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Unpacking solutions to counterproductive work behavior using hybrid fuzzy MCDM
—Sanaz Vatankhah & Maryam Darvishi [Publisher] [Google Scholar]

Building loyalty through perceived value in online shopping – does family life cycle stage matter?
—Raman Amirtha & V. J. Sivakumar [Publisher] [Google Scholar]

Service security breaches: the impact of comparative optimism
—Lu Zhang, Wei Wei & Nan Hua [Publisher] [Google Scholar]

A client-centric risk-based taxonomy of service triads
—Sourav Sengupta, T. T. Niranjan, Mohan Krishnamoorthy & Wendy van der Valk [Publisher] [Google Scholar]

Effect of e-referral incentive programs on referrer loyalty on social platforms
—Xiaorong Fu & Jing Pang [Publisher] [Google Scholar]

Impact of overseas M&As on Chinese service enterprises’ market value
—Hao Lu, Jin Hong, Qiong Chen & Ping Deng [Publisher] [Google Scholar]