INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs

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Advancing knowledge through literature reviews: ‘what’, ‘why’, and ‘how to contribute’
—Weng Marc Lim, Satish Kumar & Faizan Ali [Publisher] [Google Scholar]

The intellectual structure of customer experience research in service scholarship: a bibliometric analysis
—Hasan Evrim Arici, Mehmet Ali Köseoglu & Alptekin Sökmen [Publisher] [Google Scholar]

Theories, constructs, and methodologies to study COVID-19 in the service industries
—Jesús Cambra-Fierro, Lily (Xuehui) Gao, Iguácel Melero-Polo & Lia Patrício [Publisher] [Google Scholar]

The attribution effects of CSR motivations on brand advocacy: psychological distance matters!
—Ahmad Aljarah, Bassam Dalal, Blend Ibrahim & Eva Lahuerta-Otero [Publisher] [Google Scholar]

Communication skills shape voice effects in organizations
—Adnan Ozyilmaz & Demet Taner [Publisher] [Google Scholar]

How autonomy-supportive leaders influence employee service performance: a multilevel study
—Chih-Ting Shih, Shu-Ling Chen & Minston Chao [Publisher] [Google Scholar]