INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs

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A meta-analysis of customer uncivil behaviors in hospitality research
—Yu Wang, Tao Wang & Chenglin Gui [Publisher] [Google Scholar]

Effects of negative workplace gossip on unethical work behavior in the hospitality industry: the roles of moral disengagement and self-construal
—Gongxing Guo, Bao Cheng, Jian Tian, Jianfeng Ma & Chanjuan Gong [Publisher] [Google Scholar]

Green message strategies and green brand image in a hotel context
—Esra Topcuoglu, Hyelin (Lina) Kim, Sungeun (Jake) Kim & Seontaik Kim [Publisher] [Google Scholar]

The impact of emotional intelligence on hospitality employees’ work outcomes: a systematic and meta-analytical review
—Dan Zhu, Tin Doan, Pattamol Kanjanakan & Peter B. Kim [Publisher] [Google Scholar]

Understanding trust and perceived risk in sharing accommodation: an extended elaboration likelihood model and moderated by risk attitude
—Yuan Tian, Honglei Zhang, Yifei Jiang & Yang Yang [Publisher] [Google Scholar]

The influence of leadership commitment to service quality on hotel employees’ brand citizenship behavior: a mediation and moderation analysis
—Hung Trong Hoang, Nga Thi Thuy Ho & Ninh Nguyen [Publisher] [Google Scholar]