INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs

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A systematic review of Burnout studies from the Hospitality literature
—Madhura Ayachit & Shyamsunder Chitta [Publisher] [Google Scholar]

A look back and a leap forward: a review and synthesis of big data and artificial intelligence literature in hospitality and tourism
—Hui Lv, Si Shi & Dogan Gursoy [Publisher] [Google Scholar]

Improved or decreased? Customer experience with self-service technology versus human service in hotels in China
—Chun Liu & Kam Hung [Publisher] [Google Scholar]

More is not always better: determinants of choice overload and satisfaction with customization in fast casual restaurants
—Soona Park & Jiyun Kang [Publisher] [Google Scholar]

Corporate social responsibility and hotel financial performance
—Reena Bhattu Babajee, Boopen Seetanah, Robin Nunkoo & Narvada Gopy-Ramdhany [Publisher] [Google Scholar]

Consumer complaining behavior in hospitality management
—Petek Tosun, Selime Sezgin & Nimet Uray [Publisher] [Google Scholar]