INTEREST CATEGORY: SERVICE
POSTING TYPE: Awards

Author: Werner Kunz

SERVSIG announces:

Christopher Lovelock Career Contributions to the Services Discipline Award Winner 2021:

Jim Spohrer – International Society of Service Innovation Professionals, IBM

more on https://youtu.be/bZT5lbqqJdc?t=2045

Christopher Lovelock passed away on February 24, 2008. Christopher was a founding father of the services marketing field and he was recognized around the world as a leading authority on service management. Christopher was very important to many people in our academic community and he will be greatly missed!