Lovelock Career Contribution Award
The AMA's Service SIG has awarded its 2021 Christopher Lovelock Career Contributions to the Services Discipline Award to Jim Spohrer
Author: Werner Kunz
Christopher Lovelock Career Contributions to the Services Discipline Award Winner 2021:
Jim Spohrer – International Society of Service Innovation Professionals, IBM
Christopher Lovelock passed away on February 24, 2008. Christopher was a founding father of the services marketing field and he was recognized around the world as a leading authority on service management. Christopher was very important to many people in our academic community and he will be greatly missed!