INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs

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https://www.emerald.com/insight/publication/issn/0265-2323/vol/39/iss/3

Developing corporate social responsibility in financial services
—Linda Deigh, Jillian Dawes Farquhar [Google Scholar]

Traditional-bank customers’ digital-only bank resistance: evidence from South Africa
—Jacques Nel, Christo Boshoff [Google Scholar]

Guest editorial
—Estelle van Tonder, Daniël Johannes Petzer, Jillian Dawes Farquhar [Google Scholar]

The effect of nWOM firestorms on South African retail banking
—James Lappeman, Robyn Clark, Jordan Evans, Lara Sierra-Rubia [Google Scholar]

Building blocks of financial inclusion through customer experience value at financial touchpoints in Southern Africa
—Nkosinathi Sithole, Gillian Sullivan Mort, Clare D’Souza [Google Scholar]

Financial well-being of customer-to-customer co-creation experience: a comparative qualitative focus group study of savings/credit groups
—Nkosinathi Sithole, Gillian Sullivan Mort, Clare D’Souza [Google Scholar]

Marketing bank services to financially vulnerable customers: evidence from an emerging economy
—Emmanuel Mogaji, Ogechi Adeola, Robert Ebo Hinson, Nguyen Phong Nguyen, Arinze Christian Nwoba, Taiwo O. Soetan [Google Scholar]