J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 30(5)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Impacts of the COVID-19 pandemic on employees’ work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification
—Jongsik Yu, Junghyun Park & Sunghyup Sean Hyun [Publisher] [Google Scholar]
Sharing economy in hospitality and tourism: a review and the future pathways
—Salar Kuhzady, Hossein Olya, Anna Farmaki & Çağdaş Ertaş [Publisher] [Google Scholar]
Effects of social interaction flow on experiential quality, service quality and satisfaction: moderating effects of self-service technologies to reduce employee interruptions
—Xuanjin Wu, Dogan Gursoy & Meng Zhang [Publisher] [Google Scholar]
The impact of hotel servicescape on customer mindfulness and brand experience: The moderating role of length of stay
—Ye Ben Haobin, Ye Huiyue, Li Peng & Lawrence Hoc Nang Fong [Publisher] [Google Scholar]
Does Employee Resilience Exacerbate the Effects of Abusive Supervision? A Study of Frontline Employees’ Self-Esteem, Turnover Intention, and Innovative Behaviors
—Shaker Bani-Melhem, Samina Quratulain & Mohammad Ahmad Al-Hawari [Publisher] [Google Scholar]
Does brand love matter to casual restaurants? A multi-group path analysis
—Ye Shen, Shuyue Huang, Hwan-Suk Chris Choi & Alastair M. Morrison [Publisher] [Google Scholar]