Service Bus


Service Business, 15(2)


The survival of hotels during the COVID-19 pandemic: a critical case study in Vietnam
Thinh Gia Hoang, Ngan Tuyet Truong, Tam Minh Nguyen [Google Scholar]

Industrial linkage and spillover effects of the logistics service industry: an input–output analysis
Yong-Jeong Kim, Sang-Gun Lee, Silvana Trimi [Google Scholar]

Consumer-to-consumer reselling adoption among European countries: differences between old and young millennials
Laura Lucia-Palacios, Victoria Bordonoba-Juste, Raúl Pérez-López [Google Scholar]

Value proposition as a catalyst for innovative service experience: the case of smart-tourism destinations
Chia-Ying Li, Yu-Hui Fang, Badri Munir Sukoco [Google Scholar]

Key determinants of women’s entrepreneurial intentions in encouraging social empowerment
Grisna Anggadwita, Veland Ramadani, Anggraeni Permatasari, Dini Turipanam Alamanda [Google Scholar]

Understanding the perceived satisfaction and revisiting intentions of lodgers in a restricted service scenario: evidence from the hotel industry in quarantine
Kuo-Yan Wang, Mu-Lan Ma, Jing Yu [Google Scholar]

The relationship between brand experience and consumer-based brand equity in grocerants
Hyeon Mo Jeon, Se Ran Yoo [Google Scholar]