INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs

---

Emotional exhaustion and its consequences for hotel service quality: the critical role of workload and supervisor support |
—Aleksandra Grobelna [Publisher] [Google Scholar]

Esthetic Dining Experience: The relations among aesthetic stimulation, pleasantness, memorable experience, and behavioral intentions
—Jeou-Shyan Horng & Hsuan Hsu [Publisher] [Google Scholar]

Servant leadership in hospitality: a meta-analytic review
—Chenglin Gui, Pengcheng Zhang, Rong Zou & Xi Ouyang [Publisher] [Google Scholar]

Do Corporate Social Responsibility (CSR) initiatives boost customer retention in the hotel industry? A moderation-mediation approach
—Shalini Srivastava & Nidhi Singh [Publisher] [Google Scholar]

How features embedded in eWOM predict hotel guest satisfaction: an application of artificial neural networks
—Aakash Aakash, Abhishek Tandon & Anu Gupta Aggarwal [Publisher] [Google Scholar]

Signaling effects of branded amenities on customer-based brand equity
—Eun Joo Kim, Seyhmus Baloglu & Tony L. Henthorne [Publisher] [Google Scholar]