Digital Financial & Payment Services


Recent Trends in Digital Financial & Payment Services: Perspectives for Sustainability and Consumer Well-being, special issue of Sustainability; Deadline 30 Sep 2021

POSTING TYPE: Calls: Journals

Author: Aijaz A. Shaikh

Title:                   Recent Trends in Digital Financial & Payment Services: Perspectives for Sustainability and Consumer Well-being

Journal:             Sustainability (Open Access; Scopus, SSCI-WoS, Q2)


Issue Editor:    Aijaz A. Shaikh, University of Jyväskylä, Finland. Email:

Timelines:        Submission portal opens: 1 April 2021

Submission closes: 30 September 2021

Keywords:       Mobile payments; Mobile money; Mobile banking; Mobile commerce/shopping; Digital inclusion; Sustainability; Consumer well-being

Manuscript Submission Information:  

Manuscripts should be submitted online at by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All papers will be peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website.

A 50 % discount on the article processing charges is offered to the accepted manuscript authors.

Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website. Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semi-monthly journal published by MDPI.


The proliferation of handheld devices and downloadable mobile apps globally has transformed consumers’ lifestyle, attitude, choices, and behavior. This widespread adoption and usage of handheld devices, including cell phones, have disrupted existing business models; consequently, the motivation for developing and deploying new, innovative and more sustainable business models is common among incumbents and start-ups. This disruptive trend has dramatically transformed the services landscape—for example, with regard to the operations of the financial industry (Kshetri, 2016) and the promoted pro-sustainability behavior among consumers.

Mobile money, one of the key components of mobile financial payments, has promoted sustainable socioeconomic development through financial inclusion programs (Pal and Herath, 2020). Placing greater emphasis on inclusive finance, sustainable economic growth (Menyelim et al., 2021), green consumerism, and the well-being of the consumers, many national governments have started several programs to achieve financial sustainability as well as expand the access of the formal financial and banking services to the underprivileged and unbanked segment of the population. The reason for initiating these inclusive programs, as described by Menyelim et al. (2021), is because digital finance leads to sustainable prosperity by providing for efficient and equitable redistribution of capital within the economy. Babajide et al. (2015) explained that financial inclusion is essential in improving the accessibility of financial products regarding payments, insurance and other services. Moreover, mobile payments facilitate the development and growth of the digital business, including m-commerce, allowing convenient and useful payment options when buying online.

Given these benefits, online and mobile financial and payment products and services have become a major topic for academics, practitioners, policymakers, decision-makers, and financial counsellors.

The purpose of this Special Issue is to contribute to the ongoing debate concerning mobile payment services and technology and how these technologies promote sustainable socioeconomic development by providing new employment opportunities, access to formal financial and payment channels, and promoting consumer well-being.

The topics may include, but are not limited to, the following:

  • the role of digital financial and payment services in sustainable and human-centric development;
  • the role of digital financial and payment services in promoting subjective/consumer well-being;
  • consumer adoption and usage of digital financial and payment services;
  • sustainability of digital financial and payment services in the new economy;
  • mobile commerce (including mobile shopping) and sustainability;
  • resistance to or discontinuation of digital financial and payment services;
  • regulatory developments, the implementation of GDPR, PSD2, and other disruptions in the digital financial and payment services landscape;
  • industry and managerial perspectives on digital financial and payment services;
  • digital financial and payment services and branchless banking in Africa, Asia, and elsewhere.