Service Ind J


The Service Industries Journal, 41(5/6)


Ethical leadership and knowledge hiding: an intervening and interactional analysis
Muhammad Khalid Anser, Moazzam Ali, Muhammad Usman, Muhammad Luqman Tauheed Rana & Zahid Yousaf [Publisher] [Google Scholar]

Relational bonds, customer engagement, and service quality
Chia-Wen Chang, Heng-Chiang Huang, Shih-Ju Wang & Han Lee [Publisher] [Google Scholar]

Perceived retailer innovativeness and brand equity: mediation of consumer engagement
Nor Asiah Omar, Ahmad Sabri Kassim, Syed Shah Alam & Zuraidah Zainol [Publisher] [Google Scholar]

Effective coping strategies for stressed frontline employees in service occupations: outcomes and drivers
Veronika L. Selzer, Jan H. Schumann, Marion Büttgen, Zelal Ates, Marcin Komor & Julian Volz [Publisher] [Google Scholar]

Gender differences in the antecedents of trust in mobile social networking services
Xiuyuan Gong, Zhiying Liu & Tailai Wu [Publisher] [Google Scholar]

The real estate industry in Turkey: a time series analysis
Dervis Kirikkaleli, Seyed Alireza Athari & Hasan Murat Ertugrul [Publisher] [Google Scholar]