INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs

Special issue: Learning from Pandemics Past and Present for Service Theory and Practice
— [Google Scholar]
Creating hospitable service systems for refugees during a pandemic: leveraging resources for service inclusion
Jörg Finsterwalder, Sertan Kabadayi, Raymond P. Fisk, Silke Boenigk

The impact of coronavirus on business: developing service research agenda for a post-coronavirus world
—Cristina Mele, Tiziana Russo-Spena, Valtteri Kaartemo [Google Scholar]

Coronavirus crisis and health care: learning from a service ecosystem perspective
—Roderick J. Brodie, Kumar Rakesh Ranjan, Martie-louise Verreynne, Yawei Jiang, Josephine Previte [Google Scholar]

Pandemic’s effect on the relationship between lean implementation and service performance
—Guilherme Tortorella, Gopalakrishnan Narayanamurthy, Moacir Godinho Filho, Alberto Portioli Staudacher, Alejandro Francisco Mac Cawley [Google Scholar]

Learning from Pandemics Past and Present for Service Theory and Practice
—Laszlo Sajtos, Liliana Bove, Eileen Bridges, Jonas Holmqvist [Google Scholar]