Service Industries J

Introduction

Service Industries Journal, 41(3

INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs


A review of customer citizenship behaviors in the service context
Taeshik Gong & Youjae Yi [Publisher] [Google Scholar]

A transformative approach to corporate social responsibility: an antidote to corporate hypocrisy
Mauricio Losada-Otálora & Linda Alkire (née Nasr) [Publisher] [Google Scholar]

Improving well-being via adaptive reuse: transformative repurposed service organizations
Mark S. Rosenbaum, Kathy (Kawon) Kim, Germán Contreras Ramirez, Augusto Rodríguez Orejuela & Joohyung Park [Publisher] [Google Scholar]

The impact of service quality and customer satisfaction on consumer spending in wineries
Kyuho Lee, Melih Madanoglu, Inhyuck “Steve” Ha & Anisya Fritz [Publisher] [Google Scholar]

Different channels for different services: information sources for services with search, experience and credence attributes
Raquel Chocarro, Monica Cortinas & Maria Luisa Villanueva [Publisher] [Google Scholar]

Effects of post-trip eudaimonic reflections on affect, self-transcendence and philanthropy
Michael L. Lengieza, Janet K. Swim & Carter A. Hunt [Publisher] [Google Scholar]