J Hosp Mar Man


Journal of Hospitality Marketing & Management, 30(2)


What makes online reviews helpful in tourism and hospitality? a bare-bones meta-analysis
Xingbao (Simon) Hu & Yang Yang [Publisher] [Google Scholar]

Moderating effects of rating on text and helpfulness in online hotel reviews: an analytical approach
Seunghun Shin, Qianzhou Du, Yufeng Ma, Weiguo Fan & Zheng Xiang [Publisher] [Google Scholar]

Effects of conflicting hotel reviews shared by novice and expert traveler on attitude ambivalence: the moderating role of quality of managers’ responses
Umar Iqbal Siddiqi & Naeem Akhtar [Publisher] [Google Scholar]

Muslim-friendly assessment tool for hotel: how halal will you serve?
Afred Suci, Junaidi, Satria Tri Nanda, Bagio Kadaryanto & Lucky Lhaura van FC [Publisher] [Google Scholar]

The sweet spot in the eye of the beholder? Exploring the sweet sour spots of Asian restaurant menus
Chen-Feng Kuo, Ali Bavik, Henrique Fátima Boyol Ngan & Chung-En Yu [Publisher] [Google Scholar]

Accommodation eWOM in the sharing economy: automated text comparisons from a large sample
Christine Pitt, Kirk Plangger & Theresa Eriksson [Publisher] [Google Scholar]