J Retailing Con Services
Introduction
Journal of Retailing and Consumer Services, 59
INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs
https://www.sciencedirect.com/journal/journal-of-retailing-and-consumer-services/vol/59/
A two-stage model for forecasting consumers’ intention to purchase with e-coupons
—Xinxin Ren, Jingjing Cao, Xianhao Xu, Yeming (Yale) Gong [Google Scholar]
Exploring the factors affecting customers’ intention to purchase a smart speaker
—Hsiao-Chi Ling, Hong-Ren Chen, Kevin K.W. Ho, Kuo-Lun Hsiao [Google Scholar]
Social learning effects of complaint handling on social media: Self-construal as a moderator
—Hsuan-Hsuan Ku, Rong-An Shang, Yi-Fan Fu [Google Scholar]
The impact of customer experience on consumer purchase intention in cross-border E-commerce——Taking network structural embeddedness as mediator variable
—Nan Chen, Yunpeng Yang [Google Scholar]
‘Instagram made Me buy it’: Generation Z impulse purchases in fashion industry
—Elmira Djafarova, Tamar Bowes [Google Scholar]
Return policy, No joke: An investigation into the impact of a retailer’s return policy on consumers’ decision making
—Md Rokonuzzaman, Pramod Iyer, Ahasan Harun [Google Scholar]
The effects of the visual presentation of an Influencer’s Extroversion on perceived credibility and purchase intentions—moderated by personality matching with the audience
—Young Anna Argyris, Aziz Muqaddam, Steven Miller [Google Scholar]
Modeling consumer engagement on social networking sites: Roles of attitudinal and motivational factors
—Ainsworth Anthony Bailey, Carolyn M. Bonifield, Jon D. Elhai [Google Scholar]
Pricing and return strategy of online retailers based on return insurance
—Minglun Ren, Jiqiong Liu, Shuai Feng, Aifeng Yang [Google Scholar]
Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms
—Arghya Ray, Pradip Kumar Bala, Shibashish Chakraborty, Shilpee A. Dasgupta [Google Scholar]
The role of food eating values and exploratory behaviour traits in predicting intention to consume organic foods: An extended planned behaviour approach
—Muhammad Ahsan Sadiq, Balasundaram Rajeswari, Lubna Ansari, Mohd Danish Kirmani [Google Scholar]
My style, my food, my waste! Consumer food waste-related lifestyle segments
—Jessica Aschemann-Witzel, Ilona E. de Hooge, Valérie L. Almli [Google Scholar]
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
—Moniruzzaman Sarker, Amrul Asraf Mohd-Any, Yusniza Kamarulzaman [Google Scholar]
Assessing the influence of goal pursuit and emotional attachment on customer engagement behaviors
—Dongmei Li, Xiaoyun Han [Google Scholar]
Self-service technology in supermarkets – Do frontline staff still matter?
—Piyush Sharma, Akiko Ueno, Russel Kingshott [Google Scholar]
Panic buying in the COVID-19 pandemic: A multi-country examination
—Tahir Islam, Abdul Hameed Pitafi, Vikas Arya, Ying Wang, Naeem Akhtar, Shujaat Mubarik, Liang Xiaobei [Google Scholar]
International retail format transfer: A comparison study of Australian and U.S. warehouse club members
—Jie Li, Patricia Huddleston, Stella Minahan [Google Scholar]
Book belly band as a visual cue: Assessing its impact on consumers’ in-store responses
—Marco Visentin, Annamaria Tuan [Google Scholar]
Electronic logistics service quality and repurchase intention in e-tailing: Catalytic role of shopping satisfaction, payment options, gender and returning experience
—Nikunj Kumar Jain, Hasmukh Gajjar, Bhavin J. Shah [Google Scholar]
Cooperative game analysis of coordination mechanisms under fairness concerns of a green retailer
—Ranran Zhang, Weimin Ma, Hongyun Si, Jinjin Liu, Le Liao [Google Scholar]
The moderating role of childhood socioeconomic status on the impact of nudging on the perceived threat of coronavirus and stockpiling intention
—Jungkeun Kim, Marilyn Giroux, Jae-Eun Kim, Yung Kyun Choi, Hector Gonzalez-Jimenez, Jacob C. Lee, Jooyoung Park, Seongsoo Jang, Seongseop (Sam) Kim [Google Scholar]
To err is human: Tolerate humans instead of machines in service failure
—Nuoya Chen, Smaraki Mohanty, Jinfeng Jiao, Xiucheng Fan [Google Scholar]
Drivers and barriers of mobile payment adoption: Malaysian merchants’ perspective
—Sedigheh Moghavvemi, Tan Xin Mei, Seuk Wai Phoong, Seuk Yen Phoong [Google Scholar]
Consumer responses to trade-offs in eco-friendly clothing: The moderating effects of fashion leadership and regulatory focus
—Jonghan Hyun, Kiwon Lee, Jihyun Kim-Vick [Google Scholar]
A netnographical approach to typologizing customer engagement and corporate misconduct
—Lian-Lian Hua, Catherine Prentice, Xiaoyun Han [Google Scholar]
The impact of cross border E-tailer’s return policy on consumer’s purchase intention
—Bingjia Shao, Zhendong Cheng, Lijuan Wan, Jie Yue [Google Scholar]
“I just don’t like digital-only banks, and you should not use them either”: Traditional-bank customers’ opposition to using digital-only banks
—Jacques Nel, Christo Boshoff [Google Scholar]
An innovation resistance theory perspective on purchase of eco-friendly cosmetics
—Mohd Sadiq, Mohd Adil, Justin Paul [Google Scholar]
Managing transformations in retail agglomerations:Case Itis shopping center
—Mikko Hänninen, Lauri Paavola [Google Scholar]
Opinion leadership vs. para-social relationship: Key factors in influencer marketing
—Samira Farivar, Fang Wang, Yufei Yuan [Google Scholar]
True colors: Consumers’ packaging choices depend on the color of retail environment
—Luisa M. Martinez, Belén Rando, Luisa Agante, Ana Maria Abreu [Google Scholar]
Observing viewers’ self-reported and neurophysiological responses to message appeal in social media advertisements
—Anees Wajid, Muhammad Mustafa Raziq, Qazi Mohammed Ahmed, Mansoor Ahmad [Google Scholar]
Online channel adoption in supermarket retailing
—Marta Frasquet, Marco Ieva, Cristina Ziliani [Google Scholar]
Using in-store customer education to act upon the negative effects of impulsiveness in relation to unhealthy food consumption
—Nadia Steils [Google Scholar]
Would you bring home ugly produce? Motivators and demotivators for ugly food consumption
—Yang Xu, EunHa Jeong, SooCheong (Shawn) Jang, Xiaolong Shao [Google Scholar]
Organic food corporate image and customer co-developing behavior: The mediating role of consumer trust and purchase intention
—Weiping Yu, Xiaoyun Han, Lei Ding, Mingli He [Google Scholar]
Need for touch and haptic imagery: An investigation in online fashion shopping
—Susana C. Silva, Thelma Valeria Rocha, Roberta De Cicco, Renata Fernandes Galhanone, Luiza Tari Manzini Ferreira Mattos [Google Scholar]
Anticipated firm interaction can bias expressed customer satisfaction
—Ashesh Mukherjee, Thomas Burnham, Dan King [Google Scholar]
Ethical judgment, subjective norms, and ethical consumption: The moderating role of moral certainty
—Abdallah Khalaf Alsaad [Google Scholar]
A deep hybrid learning model for customer repurchase behavior
—Jina Kim, HongGeun Ji, Soyoung Oh, Syjung Hwang, Eunil Park, Angel P. del Pobil [Google Scholar]
Extending variety seeking to multi-sided platforms: Impact of new retailer listing
—Khadija Ali Vakeel, Morana Fudurić, Edward C. Malthouse [Google Scholar]
Exploring E-retailing in the Danube Region countries: A study on internet purchasing
—Jelena Končar, Aleksandar Grubor, Sonja Vučenović, Radenko Marić [Google Scholar]
Relative convenience, relative advantage, perceived security, perceived privacy, and continuous use intention of China’s WeChat Pay: A mixed-method two-phase design study
—Claudel Mombeuil, Helena Uhde [Google Scholar]
The unexpected effect of frugality on green purchase intention
—Hong Wang, Baolong Ma, Rubing Bai, Lin Zhang [Google Scholar]
Disentangling the respective impacts of assortment size and alignability on perceived assortment variety
—Victor D. Mejía, Philippe Aurier, Richard Huaman-Ramirez [Google Scholar]
Low-carbon decision-making model of online shopping supply chain considering the O2O model
—Yisheng Wu, Ronghua Lu, Jing Yang, Feng Xu [Google Scholar]
Decision-making mechanism of online retailer based on additional online comments of consumers
—Yong Liu, Wen-xue Gan, Qi Zhang [Google Scholar]
Influence of customer application experience and value in use on loyalty toward retailers
—Arnold Japutra, Ami Fitri Utami, Sebastian Molinillo, Irwan Adi Ekaputra [Google Scholar]
A sequence analysis approach to segmenting credit card customers
—Hillbun Ho, Keng-Ming (Terence) Tien, Anne Wu, Sonika Singh [Google Scholar]
Does live performance play a critical role in building destination brand equity — A mixed-method study of “Impression Dahongpao”
—Shu-Ning Zhang, Yong-Quan Li, Chih-Hsing Liu, Wen-Qi Ruan [Google Scholar]
The effect of assortment and fulfillment on shopping assistance and efficiency: An e-tail servicescape perspective
—Pradeep Kautish, Justin Paul, Rajesh Sharma [Google Scholar]
Measurement of factors influencing online shopper buying decisions: A scale development and validation
—Semila Fernandes, V.G. Venkatesh, Rajesh Panda, Yangyan Shi [Google Scholar]
Profit for friends, fairness for strangers: Social distance reverses the endowment effect in proxy decision making
—Hyunji Kim, Simone Schnall [Google Scholar]
Unplanned purchase of new products
—Ryo Kato, Takahiro Hoshino [Google Scholar]
Why do retail consumers buy green apparel? A knowledge-attitude-behaviour-context perspective
—Amandeep Dhir, Mohd Sadiq, Shalini Talwar, Mototaka Sakashita, Puneet Kaur [Google Scholar]
E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers
—Vikas Kumar, Ogunmola Gabriel Ayodeji [Google Scholar]
Motives behind retailers’ post-entry expansion – Evidence from the Chinese luxury fashion market
—Huifeng Bai, Julie McColl, Christopher Moore [Google Scholar]
The happy virtual agent and its impact on the human customer in the service encounter
—Magnus Soderlund, Eeva-Liisa Oikarinen, Teck Ming Tan [Google Scholar]
More bodily motor action, less visual attention: How supermarket stimuli and consumer-related factors influence gaze behavior
—Wagner Junior Ladeira, Marlon Dalmoro, Fernando de Oliveira Santini, Juliane Ruffatto, Roberto Zanoni [Google Scholar]
The impact of hard discounter presence on store satisfaction and store loyalty
—Auke Hunneman, Peter C. Verhoef, Laurens M. Sloot [Google Scholar]
Planning of the cow milk assortment for large retail chains in North Italy: A comparison of two metropolitan cities
—Valentina Maria Merlino, Giulia Mastromonaco, Danielle Borra, Simone Blanc, Filippo Brun, Stefano Massaglia [Google Scholar]
Marketing the use of headgear in high contact sports
—Negin Ahmadi Saber Doust, Patrick van Esch, Joya Kemper, Drew Franklin, Shane Casserly [Google Scholar]
Effects of employees’ opportunities to influence in-store music on sales: Evidence from a field experiment
—Sven-Olov Daunfeldt, Jasmine Moradi, Niklas Rudholm, Christina Öberg [Google Scholar]
Determinants of customers’ intentions towards environmentally sustainable banking: Testing the structural model
—Shilpa Taneja, Liaqat Ali [Google Scholar]
The impact of planned vs. unplanned purchases on subsequent purchase decision making in sequential buying situations
—Yong Seok Sohn, Man Ting Ko [Google Scholar]
Antecedents of consumer-brand identification in terms of belonging brands
—Naci Büyükdağ, Olgun Kitapci [Google Scholar]
Role of consumer health consciousness, food safety & attitude on organic food purchase in emerging market: A serial mediation model
—Samala Nagaraj [Google Scholar]
Revenue management in a multi-level multi-channel supply chain considering pricing, greening, and advertising decisions
—Behrooz Khorshidvand, Hamed Soleimani, Soheil Sibdari, Mir Mehdi Seyyed Esfahani [Google Scholar]
From overt to covert: Exploring discrimination against homosexual consumers in retail stores
—Mark S. Rosenbaum, Germán Contreras Ramirez, Kathy (Kawon) Kim [Google Scholar]
Exploring the use of content analysis methodology in consumer research
—May Kristin Vespestad, Anne Clancy [Google Scholar]
Food advertising targeting children in India: Analysis and implications
—Ritu Mehta, Apoorva Bharadwaj [Google Scholar]
Guiding directions and propositions: Placing dynamics at the heart of customer experience (CX) research
—Philipp (Phil) Klaus, Volker Kuppelwieser [Google Scholar]