J Bus Res


Journal of Business Research, 121



“I want to break free!” How experiences of freedom foster consumer happiness
Charlotte Gaston-Breton, Elin Brandi Sørensen, Thyra Uth Thomsen [Google Scholar]

Tales from the countryside: Unpacking “passing the environmental buck” as hypocritical practice in the food supply chain
Jane Glover, Anne Touboulic [Google Scholar]

Chief global officers, geographical sales dispersion, and firm performance
Cong Feng, Pankaj C. Patel, K. Sivakumar [Google Scholar]

A review of comparative advertising research 1975–2018: Thematic and citation analyses
Salvador del Barrio-García, Francisco Muñoz-Leiva, Linda Golden [Google Scholar]

Is “Three” a lucky number? Exchange-rate exposure in a “Rule of Three” model
Athanasios Andrikopoulos, Xeni Dassiou [Google Scholar]

Do board characteristics impact corporate risk disclosures? The Indian experience
Chandni Khandelwal, Satish Kumar, Vinodh Madhavan, Nitesh Pandey [Google Scholar]

Establishing the boundary conditions for female board directors’ influence on firm performance through CSR
Yonghong Liu, Lijun Lei, E. Holly Buttner [Google Scholar]

Who will be your next customer: A machine learning approach to customer return visits in airline services
Syjung Hwang, Jina Kim, Eunil Park, Sang Jib Kwon [Google Scholar]

Perceived design affordance of new products: Scale development and validation
Dhouha El Amri, Houcine Akrout [Google Scholar]

Internationalization and firm default risk: The roles of environmental dynamism and marketing capability
Wenbin Sun, Zhihua Ding, Xiaobo Xu, Kacie Cui [Google Scholar]

Investigating firm level drivers of salesperson brand identification
Lee Allison, Karen E. Flaherty [Google Scholar]

Self-centered and self-employed: Gender and the relationship between narcissism and self-employment
P.D. Harms, Pankaj C. Patel, Joel B. Carnevale [Google Scholar]

On-demand service platforms pro/anti adoption cognition: Examining the context-specific reasons
Mohammad Soltani Delgosha, Nastaran Hajiheydari [Google Scholar]

Predicting motivational outcomes in social entrepreneurship: Roles of entrepreneurial self-efficacy and situational fit
Chester K.M. To, José Manuel Guaita Martínez, Maria Orero-Blat, K.P. Chau [Google Scholar]

Is sharing up for sale? Monetary exchanges in the sharing economy
Inken Küper, Laura Marie Edinger-Schons [Google Scholar]

Scenarios in business and management: The current stock and research opportunities
Victor Tiberius, Caroline Siglow, Javier Sendra-García [Google Scholar]

How anticipated emotions shape behavioral intentions to fight climate change
Philippe Odou, Marie Schill [Google Scholar]

Business ties, political ties, and innovation performance in Chinese industrial firms: The role of entrepreneurial orientation and environmental dynamism
Jing A. Zhang, Conor O’Kane, Guoquan Chen [Google Scholar]

Firm-advisor ties and financial performance in the context of corporate divestiture
Seemantini Pathak, Shih-Chi (Sana) Chiu [Google Scholar]

Deterring dealer slackness: The role of supplier incentives and monitoring and the market environment
Zhikun Zhang, Chuang Zhang, Lu Shen [Google Scholar]

Special Issues

Artificial Intelligence and Robotics. Edited by: Michael Haenlein and Andreas Kaplan

Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review
Assunta Di Vaio, Rosa Palladino, Rohail Hassan, Octavio Escobar [Google Scholar]

Voice analytics in business research: Conceptual foundations, acoustic feature extraction, and applications
Christian Hildebrand, Fotis Efthymiou, Francesc Busquet, William H. Hampton, Donna L. Hoffman, Thomas P. Novak [Google Scholar]

Special Issues

Multisensory Consumer-Computer Interaction. Edited by: Petit Olivia, Tsutomu Sunaga, Takuji Narumi,Charles Spence and Kosuke Motoki

Interactions between instrumental timbre and consumers’ regulatory focus
Tsutomu Sunaga, Yan Meng, Xuhong Zhuang [Google Scholar]

Special Issues

Digital transformation as a springboard for product, process and business model innovation. Edited by: Stefano Bresciani, Kun-Huang Huarng, Arvind Malhotra, Alberto Ferraris

Purchasing intention and behavior in the sharing economy: Mediating effects of APP assessments
Fang-Yi Lo, Tiffany Hui-Kuang Yu, Hsin-Hao Chen [Google Scholar]

Exploring how consumer goods companies innovate in the digital age: The role of big data analytics companies
Marcello M. Mariani, Samuel Fosso Wamba [Google Scholar]

Special Issues

Challenges and opportunities in new research methods in innovation, entrepreneurship, and knowledge topics. Edited by: Kun Huang, José-Manuel Guaita-Martínez, Domingo Ribeiro-Soriano

Work-life management for workforce maintenance: A qualitative comparative study
Rachel W.Y. Yee, Maria-Jose Miquel-Romero, Sonia Cruz-Ros [Google Scholar]

Special Issues

Issues on Technology, information, and marketing that affect an interconnected world. Edited by: Kun Huang Huarng, Dolores Botella-Carrubi, Domingo Ribeiro-Soriano

Network market orientation as a relational governance mechanism to public-private partnerships
Beatriz Irún, Diego Monferrer, Miguel Ángel Moliner [Google Scholar]

Special Issues

Mobile Applications. Edited by: John Dinsmore, Kunal Swani, Kendall Goodrich and Umut Konus

Customer engagement, customer equity and repurchase intention in mobile apps
Mia Hsiao-Wen Ho, Henry F.L. Chung [Google Scholar]

The effects of transforming mobile services into mobile promotions
Jung-Kuei Hsieh [Google Scholar]

Special Issues

Market-shaping and Innovation. Edited by Suvi Nenonen, Julia Fehrer, Roderick Brodie

Composing markets: A framework of intentionality in market-shaping
Joelle Hawa, Jonathan Baker, Carolin Plewa [Google Scholar]

Special Issues

Culture and the Adoption of New Information Technologies. Guest Editor: Michel Laroche

Culture and the adoption of new information technologies: Introduction to the special issue
Michel Laroche [Google Scholar]

Culture is in the “I” of the beholder: Identity confirmation in tourist advertisements
Kirsten Cowan, Nathalie Spielmann [Google Scholar]

Product patriotism: How consumption practices make and maintain national identity
Nathalie Spielmann, Jennifer Smith Maguire, Steve Charters [Google Scholar]

Differential effects of pay-it-forward and direct-reciprocity on prosocial behavior
Zhiyong Yang, Narayan Janakiraman, Mehdi T. Hossain, Douglas B. Grisaffe [Google Scholar]

Representing another nation: The influence of foreign citizen ambassadors on product evaluations
Nathalie Spielmann, Elizabeth A. Minton [Google Scholar]

Effects of ‘feeling right’ about website cultural congruency on regular and mobile websites
Boris Bartikowski, Heribert Gierl, Marie-Odile Richard [Google Scholar]

Materialism, cosmopolitanism, and emotional brand attachment: The roles of ideal self-congruity and perceived brand globalness
Fernando Fastoso, Héctor González-Jiménez [Google Scholar]

A cross-cultural case study of consumers’ communications about a new technological product
Sérgio Moro, Guilherme Pires, Paulo Rita, Paulo Cortez [Google Scholar]

Connecting with consumers using ubiquitous technology: A new model to forecast consumer reaction
Anna Margulis, Harold Boeck, Michel Laroche [Google Scholar]

Consumer adoption of pro-poor service innovations in subsistence marketplaces
Rajibul Hasan, Ben Lowe, Dan Petrovici [Google Scholar]

Brand co-creation through social commerce information sharing: The role of social media
Mina Tajvidi, Marie-Odile Richard, YiChuan Wang, Nick Hajli [Google Scholar]

Special Issues

Consumer Engagement and Relationships in Multi-Actor Service Ecosystem. Guest Edited by:Piyush Sharma,Kokil Jain, Russel PJ Kingshott, Akiko Ueno

Customer engagement and relationships in multi-actor service ecosystems
Piyush Sharma, Kokil Jain, Russel P.J. Kingshott, Akiko Ueno [Google Scholar]

Creating value in product service systems through sharing
Payam Akbar, Stefan Hoffmann [Google Scholar]

When interchangeability between providers and users makes a difference: The mediating role of social proximity in collaborative services
Stephanie Nguyen, Mohamed Didi Alaoui, Sylvie Llosa [Google Scholar]

Explicating the resource integration process during self-service socialisation: Conceptual framework and research propositions
Estelle van Tonder, Stephen Graham Saunders, Jillian Dawes Farquhar [Google Scholar]

Beyond organisational support: Exploring the supportive role of co-workers and supervisors in a multi-actor service ecosystem
Roberta Pinna, Silvia De Simone, Gianfranco Cicotto, Ashish Malik [Google Scholar]

When co-production fails: The role of customer’s internal attributions and impression management concerns
Praveen Sugathan, Kumar Rakesh Ranjan [Google Scholar]

Friend or foe? Customer engagement’s value-based effects on fellow customers and the firm
Moira K. Clark, Cristiana Raquel Lages, Linda D. Hollebeek [Google Scholar]

Customer engagement, consumption and firm performance in a multi-actor service eco-system: The moderating role of resource integration
Mia Hsiao-Wen Ho, Henry F.L. Chung, Russel Kingshott, Chun-Chen Chiu [Google Scholar]

A dynamic framework for managing customer engagement on social media
Sara Shawky, Krzysztof Kubacki, Timo Dietrich, Scott Weaven [Google Scholar]

How different (dis)engagement behaviors affect performance within an e-market ecosystem: A longitudinal analysis
Georgia D. Katsifaraki, Marios Theodosiou [Google Scholar]

Similarity over difference: How congruency in customer characteristics drives service experiences
July Nguyen, Carla Ferraro, Sean Sands [Google Scholar]

Paying it forward: The influence of other customer service recovery on future co-creation
Kawon Kim, Melissa A. Baker [Google Scholar]

The effects of warmth-oriented and competence-oriented service recovery messages on observers on online platforms
Ran Huang, Sejin Ha [Google Scholar]

When in Rome! Complaint contagion effect in multi-actor service ecosystems
Ke Chen, Jianxun Chen, Wu Zhan, Piyush Sharma [Google Scholar]

Enhancing member-institution relationships through social media: The role of other-user engagement behavior and similarity perceptions
Momoko Fujita, Paul Harrigan, Geoffrey N. Soutar, Sanjit Kumar Roy, Rajat Roy [Google Scholar]

Tensions and trade-offs in multi-actor service ecosystems
Janet R. McColl-Kennedy, Lilliemay Cheung, Leonard V. Coote [Google Scholar]

Hidden costs in different stages of advanced services – A multi-actor perspective of performance based contracts
Partha Priya Datta [Google Scholar]

The “right-to-refuse-service” paradox: Other customers’ perception of discretionary service denial
Juhi Gahlot Sarkar, Abhigyan Sarkar, M.S. Balaji [Google Scholar]

Effect of service transgressions on distant third-party customers: The role of moral identity and moral judgment
Isha Sharma, Kokil Jain, Abhishek Behl [Google Scholar]

Digital ecosystem and consumer engagement: A socio-technical perspective
Anna Morgan-Thomas, Laurence Dessart, Cleopatra Veloutsou [Google Scholar]

Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems: A service-dominant logic perspective
James W. Peltier, Andrew J. Dahl, Eric L. Swan [Google Scholar]

Understanding online event experience: The importance of communication, engagement and interaction
Husni Kharouf, Rui Biscaia, Alexeis Garcia-Perez, Ellie Hickman [Google Scholar]

Luxury in the digital age: A multi-actor service encounter perspective
Jonas Holmqvist, Jochen Wirtz, Martin P. Fritze [Google Scholar]