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Service Ind J

by Charles Hofacker

Introduction

Service Industries Journal, 40(11/12)

INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs


Workplace behavioral antecedents of job performance: mediating role of thriving
Natasha Saman Elahi , Ghulam Abid , Bindu Arya & Saira Farooqi [Publisher] [Google Scholar]

Determining customer satisfaction and loyalty from a value co-creation perspective
Herbert Woratschek , Chris Horbel & Bastian Popp [Publisher] [Google Scholar]

Exploring how mindfulness may enhance perceived value of travel experience
Sandra Maria Correia Loureiro , Nikolaos Stylos & Francisco J. Miranda [Publisher] [Google Scholar]

Do high-performance work systems always help to retain employees or is there a dark side?
Elaheh Behravesh , Cem Tanova & A. Mohammed Abubakar [Publisher] [Google Scholar]

The relationship between exchanged resources and loyalty intentions
Margareta Friman , Mark S. Rosenbaum & Tobias Otterbring [Publisher] [Google Scholar]

Stakeholder engagement via social media: an analysis of third-party logistics companies
Gül Denktaş-Şakar & Ebru Sürücü [Publisher] [Google Scholar]