INTEREST CATEGORY: SERVICE
POSTING TYPE: Journal News

Author: Mike Brady

Congratulations to this year’s award winners from the Journal of Service Research:

• JSR Best Paper: Yves Van Vaerenbergh, Dorottya Varga, Arne De Keyser, and Chiara Orsingher, “The Service Recovery Journey: Conceptualization, Integration, and Directions for Future Research,” Issue 2.
• JSR Best Reviewer: Jan Schumann, University of Passau
• JSR Outstanding Associate Editor: Dwayne Gremler, Bowling Green University