AI + Service Design for Retail Post COVID-19
by Charles Hofacker
Virtual roundtable, 13:00 EDT [UTC - 5] 30 Jun 2020
Author: Dokyn “DK” Lee
You are invited to a Virtual Roundtable – AI + Service Design for Retail Post COVID-19 on *June 30th at 1 PM – 2:45pm EDT*, the first event of a new initiative from CMU’s Tepper School and School of Computer Science.
The CMU AI Retail and Service Design Initiative (CAIRS) is hosting industry and CMU experts to discuss the immediate challenges of the pandemic to retail businesses. Topics will include AI/Data, Forecasting, Omnichannel, Operations, and Customer & Employee Safety.
Brief statements from leaders of retail and service industry (Google, American Eagle, and Retail Industry Leaders Association) and CMU faculty experts (Tepper – Sridhar Tayur, SCS – John Zimmerman) will be made, then followed by extensive audience Q&A and panel discussions.