Services Mar Quart

Introduction

Services Marketing Quarterly, 41(1)

INTEREST CATEGORY: SERVICE
POSTING TYPE: TOC

Toward a Luxury Service Value Taxonomy: Empirical Evidence and Future Directions
Francisco J. Conejo, Lawrence F. Cunningham & Clifford E. Young [Publisher] [Google Scholar]

Why Do Veterinary Pathologists Attend CPD Events?
Elizabeth Fiona McInnes & Peter D. Cockcroft [Publisher] [Google Scholar]

Consumers’ Perception of Service Newness and Its Marketing Implications
Selen Savas-Hall, P. Sergius Koku & Tamara Mangleburg [Publisher] [Google Scholar]

Being Fair to Customers: A Strategy in Enhancing Customer Engagement and Loyalty in the Indonesia Mobile Telecommunication Industry
Raditha Hapsari, Ananda Sabil Hussein & Radityo Putro Handrito [Publisher] [Google Scholar]

A Text Mining Investigation of the Presence and Emotional Impact of Religious Language in Service Organizations’ Websites
Arben Asllani, Diane Halstead & Valerie A. Taylor [Publisher] [Google Scholar]