Conditional Effects of Touch on Purchase Behavior
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Expanding Servicescape Dimensions with Safety: An Exploratory Study
–Judy A. Siguaw, Enping (Shirley) Mai & Judy A. Wagner [Publisher] [Google Scholar]

Supermarket self-checkout usage in the United States
–Ronald B. Larson [Publisher] [Google Scholar]

Mechanism Connecting Environmental Friendliness to Service Loyalty: The Role of Positive Customer Emotions and Satisfaction
–Leisen Pollack Birgit [Publisher] [Google Scholar]

Psychological Contract Breach and Customer Satisfaction: A Study of Online Shopping
–Hua Chang & Lingling Zhang [Publisher] [Google Scholar]