Examining the impacts of positive and negative online consumer reviews on behavioral intentions: Role of need for cognitive closure and satisfaction guarantees
–Shahin Sharifi [Publisher] [Google Scholar]

Impact of experience on emotional well-being and loyalty
–Seyhmus Baloglu, James Busser & Lisa Cain [Publisher] [Google Scholar]

Impact of functional/cognitive and emotional advertisements on image and repurchase intention
–Heesup Han, Hong Ngoc Nguyen, HakJun Song, Sanghyeop Lee & Bee-Lia Chua [Publisher] [Google Scholar]

The consumer value-based brand citizenship behavior model: Evidence from local and global coffee businesses
–Soon-Ho Kim, Minseong Kim & Seonjeong (Ally) Lee [Publisher] [Google Scholar]

The effect of anticipated emotional labor on hotel employees’ professional mobility
–Sean P. McGinley, Wei Wei & Lisa Gao [Publisher] [Google Scholar]