Customer attributions of service failure and its impact on commitment in the airline industry: an emerging market perspective
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The mechanism of tourism slogans on travel intention based on Unique Selling Proposition (USP) theory
–Ying Wang, Li Huang, Jixin Li & Yang Yang [Publisher] [Google Scholar]

Developing inter-organizational relationships with online travel agencies (OTAs) and the hotel industry
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A longitudinal study of Olympic Games’ impact on the image of a host country
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Examining the effects of robotic service on brand experience: the moderating role of hotel segment
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Toward a model of destination resident–environment relationship: the case of Gulangyu, China
–Lujun Su, Songshan (Sam) Huang & Joanna Pearce [Publisher] [Google Scholar]

A data-driven approach to guest experiences and satisfaction in sharing
–Feifei Xu, Liqing La, Feng Zhen, Tashi Lobsang & Chao Huang [Publisher] [Google Scholar]

Ethnic-based motives and experiences at former slave sites
–Issahaku Adam & Francis Eric Amuquandoh [Publisher] [Google Scholar]

The role of reference prices in the lodging industry: the moderating effect of an individual’s psychological state
–Choongbeom Choi, Sungwoo Choi & Anna S. Mattila [Publisher] [Google Scholar]

Hospital prestige in medical tourism: empirical evidence from Malaysia
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Product performance and its role in airline image generation and customer retention processes: gender difference
–Heesup Han, Changsup Shim, Won Seok Lee & Wansoo Kim [Publisher] [Google Scholar]

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