TOC: Service Sci


Service Science, 10(2)

Theory of Paradox Within Service-Dominant Logic
Aaron V. Glassburner, David R. Nowicki, Brian Sauser, Wesley S. Randall, and John M. Dickens [Publisher] [Google Scholar]

The Effect of Experience Congruity on Repurchase Intention: The Moderating Role of Public Commitment
Sungwoo Choi and Anna S. Mattila [Publisher] [Google Scholar]

A Framework for Increasing Sustainability in Services
Mark M. Davis, Euthemia Stavrulaki, and Adi Wolfson [Publisher] [Google Scholar]

Data-Driven Understanding of Smart Service Systems Through Text Mining
Chiehyeon Lim and Paul P. Maglio [Publisher] [Google Scholar]

Value Encounter Modeling—Formalization and Application
Hans Weigand, Paul Johannesson, and Birger Andersson [Publisher] [Google Scholar]

Revenue Management with Customers’ Reference Price: Are the Existing Methods Effective?
Shirin Aslani, Soheil Sibdari, and Mohammad Modarres [Publisher] [Google Scholar]